Franklin County is genuinely hard to serve. 15.0% of locations here have no fixed broadband at all, so for a lot of addresses the real choice is satellite or a cellular home-internet gateway, not a wired provider.
Everything below comes from the FCC's Broadband Data Collection, the filings providers are legally required to make about where they offer service. It describes the county; your own address can differ, and that is exactly why the technology mix matters.
Where Franklin County sits in New York
Share of addresses with no fixed broadband at 25/3 Mbps
0.0% to 2.4%
2.4% to 4.2%
4.2% to 5.6%
5.6% to 7.0%
7.0% to 8.5%
8.5% to 12%
12% and above
not published
This county is outlined. Darker means a larger share of addresses with no fixed broadband. Select any county to open it.
What reaches homes in Franklin County
Locations covered by each technology, out of 23,740 broadband serviceable locations. An address can be reached by more than one technology, so these add up to more than 100%.
Fiber7,916 · 33%
Cable15,345 · 65%
Licensed fixed wireless5,569 · 23%
Unlicensed fixed wireless0 · 0.0%
DSL over copper0 · 0.0%
Served, underserved, unserved
The FCC's three categories. "Served" means at least 100/20 Mbps is available; "underserved" means at least 25/3 but below 100/20; "unserved" means below 25/3 or nothing at all.
Category
Locations
Share of county
Served
19,803
83.4%
Underserved
382
1.6%
Unserved
3,555
15.0%
What that means if you live here
The USDA classes Franklin County as a nonmetro county with an urban population of 5,000 to 20,000, not adjacent to a metro area (continuum code 7).
Population is around 47,456, which works out to about 2.0 people for every address on the list.
3,555 locations, 15.0% of the county, have nothing that reaches 25/3 Mbps.
The most widely available technology here is cable, reaching 15,345 locations (64.6%); next is fiber at 33.3%.
Fiber reaches 7,916 locations, 33.3% of the county.
Cable reaches 64.6% of locations, more than fiber does, and it will be concentrated in the built-up parts of the county.
13 providers file coverage in Franklin County: 7 with fiber, 1 with cable, 2 with licensed fixed wireless.
Reported fiber coverage fell by 311 locations over twelve months. That normally means a provider corrected an earlier over-report, not that service was removed.
Franklin County is harder-served than the typical New York county, where the median unserved share is 2.7%.
Fiber lags the rest of New York, where the median county is at 59.3%.
What people actually measure in New York
Median of real speed tests run on each network during 2024, from M-Lab. This is measured performance, not an advertised plan speed, and not a customer review. The middle-half column shows how consistent a network is: a wide spread means your experience depends heavily on where and when.
Network
Median download
Middle half of tests
Median upload
Latency
Tests
Verizon Business
203 Mbps
66.0 Mbps to 378 Mbps
93.5 Mbps
5 ms
383,204
Cablevision Systems
169 Mbps
61.9 Mbps to 302 Mbps
24.9 Mbps
8 ms
267,145
Charter Communications
142 Mbps
50.5 Mbps to 306 Mbps
11.5 Mbps
8 ms
218,047
ZSCALER
74.0 Mbps
24.7 Mbps to 151 Mbps
21.8 Mbps
1 ms
41,574
AT&T Enterprises
57.9 Mbps
23.1 Mbps to 120 Mbps
4.8 Mbps
24 ms
33,374
Clouvider Clouvider
93.7 Mbps
38.8 Mbps to 209 Mbps
10.2 Mbps
1 ms
18,956
RCN
140 Mbps
33.5 Mbps to 342 Mbps
24.3 Mbps
7 ms
13,631
Greenlight Networks
184 Mbps
63.5 Mbps to 350 Mbps
119 Mbps
26 ms
8,966
Frontier Communications of America
28.9 Mbps
6.1 Mbps to 212 Mbps
13.1 Mbps
26 ms
7,782
Crown Castle Fiber
93.0 Mbps
35.2 Mbps to 209 Mbps
81.4 Mbps
4 ms
7,530
Cellular networks, measured
The same measurement for the mobile networks behind 5G home internet. These tests come from phones as well as home gateways, so treat them as an indication of network health in the state rather than a home-internet plan speed.
Network
Median download
Middle half of tests
Median upload
Latency
Tests
T-Mobile USA
45.2 Mbps
9.5 Mbps to 124 Mbps
8.9 Mbps
21 ms
126,483
Latency is the number that decides whether video calls and gaming feel right, and it is where satellite differs most from everything else. Measured data is statewide: below county level there are usually too few tests to report an honest number.
Disclosure: some links on this page are affiliate links. If you sign up for a service or buy equipment through one, we may earn a commission at no extra cost to you. It never changes which options we list or the order we rank them in, and we do not accept payment for a better placement.
Your realistic options in Franklin County
Satellite
Starlink
Low-earth-orbit satellite. Latency is low enough for video calls and most gaming, unlike older satellite services.
Best for
Anywhere with a clear view of the sky and no wired option
Watch out
Hardware costs money up front, and heavy tree cover or a north-facing obstruction will cost you throughput